Where can I find training materials to help educate cash handlers about the new $100 note’s security features? (show answer)
The U.S. government has developed a suite of training materials to help businesses and organizations that work with cash become familiar with the changes to the $100 note. These training materials can be downloaded and ordered free of charge.
Can the training materials be customized for businesses and organizations? (show answer)
Yes. Training materials have been developed to help businesses and organizations educate their employees, members and customers about the redesigned $100 note. The Education Resource Kit, for example, includes a newsletter article and camera-ready art that can be used in customized communications and training.
What is the government doing to make sure retailers, financial institutions and other businesses know about the changes to the new $100 note? (show answer)
To ensure a seamless introduction of the new $100 note, the U.S. government is conducting a global public education program to inform those who use the note about the new design. However, we need your help to spread the word and make sure everyone who handles cash is aware of the changes to the redesigned $100 note.
As a result, we are asking business and organizations to help educate employees, members, customers and other cash handlers so everyone has the necessary tools to recognize and accept the new $100 note. Educational materials have been developed and are available for order or download free of charge to help businesses prepare. We encourage you to take a look at those resources to help familiarize yourself with the upcoming changes and identify ways to help educate your teams.
We also encourage organizations that use self-checkout and other cash-accepting equipment to take action now to update their machinery to ensure a smooth transition once the new notes enter circulation. In fact, to help facilitate machine updates, we are working with the manufacturers of those machines to ensure they have the information they need to make appropriate updates and we are encouraging them to reach out to end-users with information on how to prepare.
Is there time to train employees and update equipment before the redesigned notes begin circulating?
(show answer)
Yes. The redesigned $100 note will be issued on February 10, 2011. Training materials are available for order or download free of charge."
Additionally, the U.S. government is working with machine manufacturers to provide them with test notes at least six months in advance of when the note begins circulating so they have plenty of time to test their machines and make any necessary adjustments. If you have a bill accepting machine that needs to be updated, we encourage you to contact the manufacturer for more information.
Will both old-design and redesigned $100 notes circulate at the same time? (show answer)
Yes. Both old- and new-design notes will circulate at the same time. It is not necessary to trade in old-design notes for new ones. All U.S. currency remains legal tender, regardless of when it was issued.
What role did business and industry input play in the redesign of the $100 note? (show answer)
Over a decade of research and development went into the redesigned $100 note’s security features. As part of that process, we listened to businesses and consumers who asked for features they could check discreetly, without holding the note to light, as is necessary to check the watermark and security thread. You can check the two new advanced security features in the redesigned $100 note – the 3-D Security Ribbon and the Bell in the Inkwell – more discreetly than the others.
What role does business and industry have in ensuring a smooth transition when the $100 note begins circulating? (show answer)
To ensure a smooth transition, the U.S. government is asking everyone to familiarize themselves with the redesigned $100 note’s security features. We are asking businesses and organizations to assist in this education effort by encouraging people who use the $100 note to learn about its new, easy-to-use security features. View the complete list of training materials and create your own “library” of materials that best meet your needs. These materials are available for order or download free of charge.
What should cash handlers and the public do if they receive a counterfeit note? (show answer)
If you suspect you have received a counterfeit note, contact your local police department or United States Secret Service field office. Write your initials and the date in the border of the suspect note. Remember to limit the handling of the note and carefully place it in a protective covering, such as an envelope. Surrender the note only to a police officer or a U.S. Secret Service agent.
Do counterfeit pens work on the redesigned $100 notes? (show answer)
We encourage you to use the security features if you are suspicious of a note. It only takes a few seconds to check the features to be reassured that the note you have is real.
Counterfeit pens are designed to detect paper that is wood-based (like plain copier paper) by leaving a black mark on the note. When used on genuine U.S. currency – including the redesigned $100 note, which is printed on paper made of cotton and linen, they leave a faint yellow or clear mark. You should know, however, that such pens will not detect all counterfeits. Some counterfeiters use paper that is not wood-based and thus might not be revealed as fake by a counterfeit detector pen.