You handle cash every day and that makes you the first and best line of defense against counterfeiters. Every person or business that receives a counterfeit note experiences a real economic loss. If you accept a counterfeit note, it cannot be exchanged for a genuine note, and it is illegal to knowingly pass a counterfeit note.
If so, you will need to make sure that your equipment is adjusted so it will correctly authenticate and accept the new $100 note design when it is issued. Contact the customer service representative for your cash-accepting equipment to arrange an update. The U.S. government works closely with manufacturers of cash-accepting equipment to ensure they have the information and time they need to prepare for the new $100 note.
But your days are busy, and you are frequently rushing to serve customers who need your immediate attention. So how can you protect against the threat of counterfeiting without keeping your customers waiting?
The new $100 note is designed to help you quickly verify that the note you receive is genuine.
It only takes a few seconds to know its features, so you can know it's real.
Tips of the Trade
- Q: On the new $100 note, where are the face plate number and check letter quadrant number located? Jason V., Security Supervisor, Seminole Hard Rock Casino, Tampa, FL
A: The new $100 note includes numbers and letters which provide information about the printing plate used to manufacture each note. The image below details these locations.
- Q: I am interested in posters that show and describe the details of currency. Can you send me any information? Salina D., Student Store Manager, Bakersfield, CA
A: There are numerous education materials available to download highlighting the security and design features of U.S. currency. For example, the multinote poster features the redesigned $100 note and provides information on other redesigned U.S. currency. Be sure to check out the complete collection of training materials by denomination where you can create your own "library" of currency training resources.
- Q: We have our fair share of bad bills coming through, so I am interested in training our employees about currency. We are in NYC and have about 150 employees. Kenneth C., Director of Human Services, New York, NY
A: The U.S. government encourages businesses that handle cash to train their employees about the security and design features in the redesigned $100 note before it begins circulating. We want people to know its features so they can know it's real.
You can visit our website for a complete collection of training materials by denomination, which are designed to educate cash handlers about the security and design features in U.S. currency. Print and digital resources are available and can be used for either individual or group trainings.
- Q: Is there a program that reimburses the retail business for the forged money they received? If so, how would we go taking the proper steps to receive reimbursement? Wissam M., Walgreens Corp., Cleveland, OH
A: If a business ends up with a counterfeit note, it will lose that money. A counterfeit note cannot be exchanged for a genuine one, and it is illegal to knowingly pass counterfeit currency. Therefore, there is an incentive for businesses that handle cash to train their employees about the security and design features in genuine U.S. currency.